Terms of service

Last Updated: 6 September 2026

OVERVIEW

This website is operated by Evelyn Row. Throughout the site, the terms “we”, “us” and “our” refer to Evelyn Row. Evelyn Row offers this website, including all information, tools and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, browsers, customers, merchants and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.

Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence, or that you have given your consent for any of your minor dependants to use this site.

You may not use our products or Services for any illegal or unauthorised purpose, nor may you violate any applicable laws in your jurisdiction.

You must not transmit any worms, viruses or other code of a destructive nature.

A breach or violation of any of these Terms may result in the immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason at any time.

Your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is encrypted during transfer over networks where applicable.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is inaccurate, incomplete or not current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this site at any time without an obligation to update any information, except where required by law.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

All prices displayed on Evelyn Row are shown in British Pounds Sterling (GBP / £) unless otherwise stated.

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time, subject to applicable law.

We shall not be liable for any modification, price change, suspension or discontinuance of the Service except where liability cannot lawfully be excluded.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online and may have limited quantities.

Products are subject to return or exchange in accordance with our Refund Policy and your applicable statutory rights.

We reserve the right to limit sales of our products or Services to any person, geographic region or jurisdiction where legally permitted.

Product descriptions, availability and prices may be changed at any time without notice.

We make reasonable efforts to display our products and their colours as accurately as possible. However, the appearance of colours may vary depending on your device or screen settings.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel an order where legally permitted, including in cases of suspected fraud, incorrect pricing or payment issues.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our store.

For further information regarding returns and refunds, please review our Refund Policy.

SECTION 7 – THIRD-PARTY LINKS

Certain content, products or Services available through our website may include materials or links from third parties.

We are not responsible for examining or evaluating the content, accuracy or practices of third-party websites.

We are not responsible for harm or damages arising from transactions made directly with third-party websites, except where otherwise required by applicable law.

SECTION 8 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit comments, suggestions, ideas or other content to us, you agree that we may use such submissions where permitted by law.

You agree that your submissions will not violate the rights of any third party or contain unlawful, abusive or malicious material.

SECTION 9 – PERSONAL INFORMATION

Your submission and processing of personal information through the store is governed by our Privacy Policy.

SECTION 10 – PROHIBITED USES

You are prohibited from using the site or its content for:

  • Any unlawful purpose;

  • Fraudulent or misleading activities;

  • Spamming, phishing, hacking or other malicious activities;

  • Violating intellectual property rights;

  • Transmitting viruses or malicious code;

  • Collecting or tracking the personal information of others unlawfully;

  • Submitting false or misleading information.

We reserve the right to terminate or restrict access to our Service for violations of these prohibited uses where permitted by law.

SECTION 11 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will always be uninterrupted, timely, secure or error-free.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited, nor does anything in these Terms affect your statutory rights as a consumer.

SECTION 12 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands, without depriving consumers of any mandatory protections available to them under the laws applicable in their country of residence.

SECTION 13 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms by posting changes to our website.

Your continued use of the website following any changes constitutes acceptance of those changes, to the extent permitted by applicable law.

SECTION 14 – CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to info@evelynrow.com.

Contact

Should you have any questions about these Terms of Service, please contact us.

Store Name:
Evelyn Row

Registered Company Name:
Dilara's Choice

Company Registration Number (KvK):
90150279

VAT Number:
NL004795885B71

Business Address:
Liezenbergpad 5
3815 PC Amersfoort
The Netherlands

Phone:
+3197010267405

Email:
info@evelynrow.com

Customer Service Hours:

Monday – Friday: 9:00 AM – 5:00 PM (CET/CEST)

Saturday – Sunday: 11:00 AM – 3:00 PM (CET/CEST)

Reach out to us:
Contact page: https://evelynrow.com/pages/contact